Efficient communication with our customers is vital to our operations. Our transport management team and administration staff work side by side to ensure our customers receive the highest quality of service.
We are constantly developing our IT systems to optimise our customer experience.
At Flood Precast, we have always found that BM Transport Ltd provide an excellent service. Booking & rescheduling if needed has never been easier with the introduction of their online customer portal, leaving all aspects visible to us from collection times, ETA’s, live tracking, deliveries and POD’s whilst still having knowledgeable & friendly staff on the other end of the phone if need be.
BM Transport also provide Customs Clearance for any load they complete the haulage on; simply send the commercial invoice and they take care of the rest- A one stop shop for all our needs.
We look forward to a continued long term, good working relationship between our companies.
Customer Portal Features:
Live Delivery ETA
Easily check for live ETA’s for collections and deliveries by simply choosing the job and getting tracking details on the vehicle; giving you full transparency on the load at all times.
POD’s available on our online portal
Once the delivery has been completed, the POD is available for viewing and downloading from our portal, keeping everything in the one place for our customers.
Customs Documents, Retrieval of Customs SAD Form
At BM Transport Ltd, we aim to make our customers life as seamless as possible; if we complete your customs formalities, simply upload your commercial invoice and additional certificates if applicable and we look after the rest. Once completed, all Customs SAD’s and any other relevant documentation or references are easily retrievable from the portal, specific to each job.